Launching Hisense on Amazon India: From Enhanced Product Detail Pages to Brand Store

A Branding and Marketing Design Journey

IMPACT HIGHLIGHTS

3 Enhanced Product Detail Pages and 1 Brand Store

BUSINESS IMPACT

+9.8% conversions

on Hisense e-commerce (measured post-campaign)

3x Engagement

on campaign creatives

+27% organic search

within the first 3 months post-launch

MY ROLE

Conceptual development, UX/visual design, end-to-end client coordination

TEAM

Solo designer (me), 1 content writer & 2 business leads (for approvals)

TOOLS

Adobe Photoshop and Ilustrator

TIMELINE

Design and launch: May - June 2020

CONTEXT

What is A+ Content/ Enhanced Product Detail Pages (PDP) ?

Amazon Enhanced Product Detail Page/ A+ Content lets brands enrich their product detail pages which you see at the bottom of product listing with:

Rich lifestyle imagery and banners

Feature highlights and comparison charts

Brand storytelling modules

How it helps the business?

Increase product-page conversion rate by 3–10%

Build Brand Trust and Visibility

Reduce Product Returns

In this project, for Hisense’s entry into the Indian market, A+ content became the launchpad — three separate content series were designed for Hisense flag ship products Televisions, Refrigerators, and Air Conditioners. These later merged into a unified Amazon Brand Store, forming Hisense’s first big “hello” to Indian customers.

🔍 Translate technical features into consumer-friendly benefits.

🔍 Build trust and memorability as a new entrant.

THE CHALLENGE

The Ask

Create 3 distinct A+ content series for flagship products (TVs, Refrigerator, ACs).

Balance individual storytelling with global brand consistency.

Translate technical features into consumer-friendly benefits.


The Tension

IDEATION

The Big Idea: Say Hi to Amazing

Establishment of a simple and a scalable system rooted in branding and marketing.

“Hi”

From Hisense,

making the brand introduction natural and ownable.

“Amazing”

Aspirational,

a playful rhyme with Amazon, reframing features as benefits.

“Say Hi”

Symbolic,

marking Hisense’s first Amazon India campaign - literally saying hello to a new market.

Each A+ series creative opened with “Say Hi …”, tailored to the product benefit.

Exploring Typography for Creative Copy

OPTION 1

OPTION 3 (Approved)

OPTION 2

OPTION 4 (Approved)

EXECUTION

Three Enhanced Brand Content Series

📺 TVs → Space Theme 🌌


Why Space?
Watching TV is about immersion and escape. The Space theme conveyed boundless visuals and cinematic sound.

Message: Say Hi to limitless entertainment.

🧊 Refrigerators → Freshness & Ice Theme ❄️


Why Outdoors/Ice?
A fridge’s role is freshness and vitality. The Ice/Outdoor theme represented purity, cooling, and sleek design.

Message: Say Hi to everyday freshness.



🏡 Air Conditioners → Home & Family Theme

Why Home/ Family?
ACs are about comfort, health, and care. The Family theme emphasized protection and togetherness.

Message: Say Hi to comfort that cares.



Television - Enhanced Product Page Design / A+ Content Series

Refrigerator - Enhanced Product Page Design / A+ Content Series

Air Conditioner - Enhanced Product Page Design / A+ Content Series

Distinct worlds, unified by the “Say Hi” framework.

TRANSITION

Scaling to the Amazon Brand Store

What is a Brand Store?

A custom storefront on Amazon that brings all of a brand’s products together under one branded experience. Unlike A+ (product-level), the store delivers a big-picture brand journey.

Additional Brand Store Creatives

To tie the three series together, two new assets/ creatives were introduced:

Hero Banner (Unified Showcase)

Brought all categories together: Television, Refrigerator, AC, Washing Machine.

Used “Say Hi to the Amazing” + #BeAmazed as the brand-level hook.

Served as the first impression of Hisense in India, tying the three A+ series into one story.

Service & Trust Creative (Ending the story with empathy)

Built trust for first-time buyers by highlighting after-sales support.

Reinforced Hisense’s commitment beyond sales: “Caring for you is our top priority.”

The story behind #BeAmazed

At the individual level, Say Hi … framed each product benefit. But at the brand level, we needed a single hook to unify the categories:

Rhyme with Amazon

Platform-relevant and
easy to recall.

Shift to emotion

Invited customers to feel wonder, not just read specs.

Scalable

Worked across all categories, elevating the Hero Banner from a collage to a unifying brand message.

This guided shoppers from product benefits to brand trust and amazement, unifying everything into one brand identity.

HISENSE AMAZON BRAND STORE WALKTHROUGH

A complete video showcase of how the three A+ content series - TV, Refrigerator, and AC, came together into a unified Brand Store experience.

IMPACT

The campaign drove measurable results at the product level and strengthened Hisense’s brand visibility in India.

📈 +9.8% conversions

Lift in sales on Amazon product pages post-campaign.

🌍 +27% organic search

For “Hisense TV,” “Refrigerator,” and “AC” within 3 months.

🔄 100% adoption

of the Hi + #BeAmazed system in later Hisense campaigns

👀 3x higher engagement

on A+ creatives


compared to baseline content.

🏆 Premium yet approachable player


Transitioned from three A+ series to a unified Brand Store, establishing Hisense as a trusted competitor in India.

REFLECTION

This project taught me to:

  1. Design for both category-level depth and brand-level scalability.

  2. Balance unity vs. individuality across diverse products.

  3. Use hashtags as UX writing tools — #BeAmazed acted like microcopy: short, contextual, emotional.

  4. Treat A+ content as the foundation for brand storytelling, not just product decoration.

Copyright © Apoorva Goyal, 2025